Please Read Before Purchasing
All of our items are handmade with care, using natural ingredients to ensure the highest quality. Due to the nature of these products, we are unable to accept returns or issue refunds.
However, if your item arrives damaged during delivery, please contact us within 7 days of receiving your order. To help resolve the issue quickly, email us with a photo of the damaged item, and we’ll be happy to send a replacement.
Processing & Shipping
Once your order is placed and payment is received, please allow 3–5 business days for processing and packaging before shipment. Every item is carefully packaged to ensure it arrives in perfect condition.
Please double-check that your shipping address and postcode are correct before completing your purchase. We are not responsible for items lost or returned due to incorrect address details.
International Orders
Shipping costs for international orders vary depending on the destination and weight of your items. Customers are responsible for any customs duties, taxes, or additional fees charged by their country.
Your satisfaction matters deeply to us. If you have any questions or concerns, don’t hesitate to reach out via email—we’re here to help!
Thank you so much for supporting our small business. Your trust means the world to us.